| FAQ |
I have special request for the item or delivery arrangements. How to inform?
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Seller |
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If you wish to provide special remarks to Qxpress courier, please state in the address part,Do not state in memo. The delivery person cannot see the memo part. Although they often may fulfill reasonable simple request, please understand that Qexpress has final say. Please do not penalize us for delivery with less than satisfactory as we have no influence over Qexpress. You can feedback directly to them. Special request:Our packing team will pack according to what customers has ordered in the system. Request to change size/color mentioned in the memo will be denied due to inventory conflict.
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| 31336262 |
Inquiry for the item from cha**** |
cha******* |
2018-04-02 |
Answered |
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Hi, is this item back in stock? When am I going to receive it? |
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[Re] Inquiry for the item from cha****
The new stock is just arrive today |
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| 31283253 |
Inquiry for the item from cha**** |
cha******* |
2018-03-28 |
Answered |
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Secret Inquiry |
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[Re] Inquiry for the item from cha****
Secret Inquiry |
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| 30843384 |
Warranty |
nur******* |
2018-02-08 |
Answered |
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Hello,
I am interested to get a pump from you. It seems like a really good deal. 3 months warranty and very cheap. Calculated and its about $27.89 with shipping. My question is, What are covered in the warranty? unlimited exchange for 3 months? Would appreciate if you could describe more detailed in your listing so that customer can consider this good deal. As I see other sellers do not offer this kind of service. How can I be sure that you will really exchange it if items are faulty?
Appreciate your reply. |
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[Re] Warranty
The warranty covers for the pump motor |
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| 30723734 |
Inquiry for the item from jen**** |
jen******* |
2018-01-31 |
Answered |
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Hi, what’s the size of the Flange? |
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[Re] Inquiry for the item from jen****
Dear customer,
Sorry to keep you waiting.
Due to the promotion, the item was out stock last week. The new stock is just arrived today.
we will send it later.
Sorry for the inconvenience.
Best regards,
Robot Shop |
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| 30159333 |
Is this a double pump? |
isa******* |
2017-12-28 |
Answered |
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Is this a double pump which comes with 2 tubes and 2 bottles? |
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[Re] Is this a double pump?
Dear customer,
Sorry for your inconvenience.
We will edit the list and you can review it online on 1st of Jan 2018 and choose your requires.
Thx. |
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| 29860164 |
Inquiry for the item from gfr**** |
gfr******* |
2017-12-11 |
Answered |
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19.90 for the double pump? From UK? |
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[Re] Inquiry for the item from gfr****
Dear customer,
Thanks for your interesting, we will complete the listing soon, you can review through the list.
Thanks. |
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| 29339584 |
Inquiry for the item from poo**** |
poo******* |
2017-11-10 |
Unanswered |
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Hi seller
$19.90 for double pump? |
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